Who runs Honolulu Senior Advisor?
Honolulu Senior Advisor is an independent senior care referral service for families on Oahu; it is not a government agency, a care provider or part of the Elderly Affairs Division, and it is paid by providers when a family it refers moves in.
That referral fee is why our help is free to families. It does not change what we publish: every licensed home, facility and nursing home on the state's and CMS's records is listed, whether or not it pays us, and we never rank providers.
How do we decide what to publish?
We publish only what we can source to a primary record: Hawaii's administrative rules and statutes, the Office of Health Care Assurance's rosters and inspection index, Med-QUEST and Executive Office on Aging materials, CMS, VA and CareScout's published data.
We do not visit facility websites to build listings, we do not invent ratings, and we say plainly when a number, such as a care home price median, does not exist. Read our editorial standards.
Why do we not publish foster family home names?
We do not publish foster family home names because each is a private family residence listed by the caregiver's own name and address; we publish counts by town instead and help families reach a case management agency for placement.
The same reasoning is why care home rows show town and ZIP code rather than a street address.
How can families reach us?
Families can reach an advisor by phone at (808) 755-2993, by email at advisors@honolulusenioradvisor.com, or through the short care-match form on any page.
We usually reply the same day. There is no obligation to use any provider we suggest.
What does an advisor actually do for a family?
An advisor listens to the situation, explains which Hawaii settings fit the care need and budget, checks the licenses and inspection reports of homes with openings in the family's preferred area, and helps arrange visits; the family makes every decision.
We also point families to free public help, such as the Elderly Affairs Division, the Hawaii ADRC, Hawaii SHIP and the long-term care ombudsman, when that is the better route. We do not provide care, give legal or medical advice, or handle Med-QUEST applications ourselves.
Why build a referral service on public records?
We build on public records because families deserve to see the same licensing and inspection information that regulators see, and because Hawaii publishes more of it than most states: complete licensing rosters, posted inspection reports and CMS data.
Most referral sites list only the providers that pay them. Listing every licensed home, and linking each one's state record, lets a family check our suggestions independently and choose a home we have never worked with if it is the better fit.